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Home > News management

What is Domestic Returns?

Views : 1176
Update time : 2021-11-02 20:12:17
Domestic Returns is an extra return policy that sellers may choose to offer on AliExpress. Products which fall under this return policy can be returned to a warehouse in your own country as long as the items are unused and still in the original packaging.


To learn more about Domestic Returns, please click here.

If you are from Russia or Ukraine, when you place an order for a phone or tablet, you can choose to buy the One-year repair warranty service, which is offered by the seller and Wisetech Service, a local commercial warranty service provider. With the One-year commercial warranty, you can get your phone or tablet fixed at a local service center, subject to the terms and conditions of the Wisetech One-year repair service.

If you are from France, Germany, Poland, Belgium, Italy and Netherlands, when you complete an order for a phone or tablet, you will receive the One-year warranty service, which is offered by the seller without charge and administered by Allianz Global Assistance (with the exception of special cases, subject to the terms and conditions). With the One-year commercial warranty, you can get your phone or tablet fixed at a local service center, designated by Allianz (subject to the terms and conditions of the Allianz One-year warranty service).
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I am having trouble opening a dispute. What should I do? I am having trouble opening a dispute. What should I do?
Nov .02.2021
The Buyer Protection period may be overPlease note that you can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion.
How do I get a refund by credit card or debit card? How do I get a refund by credit card or debit card?
Nov .02.2021
You will receive your refund on the same card that you used to pay for your order. It usually takes around 3-20 business days for the money to arrive. For more information about the refund status, please check the order details page on our website.
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